Security is one of our main areas of focus, particularly for guests who are travelling alone. All apartments including our PLUS properties operate a comprehensive lone guest awareness policy. The policy covers key areas of security and measures designed to ensure that guest feels safe and secure at all times during their stay.

For Your Security

  • Each apartment has a heavy self-closing door as standard and is fitted with secondary locks. 
  • Upon check-in, we will discretely hand you your apartment details and never say the apartment number out loud.
  • Where possible, our teams do not allocate single female lone travellers apartments on the ground floor of our property. We also do not place female lone travellers into apartments at the end of corridors or fire exits. A team member walks each of our guests to their apartments and takes the time to ensure that they are familiar with their room interiors and facilities.

For Your Comfort and Convenience

  • Salon quality hairdryers for lone travellers
  • Luxury bathroom toiletries
  • Assistance with luggage available where needed

To help us allocate the most suitable apartment prior to arrival, please inform us that you would like to avail of our Lone Traveller Policy at the time of booking.